Printer Status Shows Offline - Get Quick Solutions

HP-Printer-Issue

HP Printer Offline - Learn How To Get Printer Back Online on Windows 10/11 & MAC

Method 1. Uncheck the 'Use Printer Offline' Status

  • Select the ‘start’ menu- click on ‘settings’
  • Click on ‘devices and printers’
  • Now choose your HP printer and perform a right-click from the list of printers.
  • Next, uncheck the “Use Printer Offline” option from the menu. Your HP printer will now resume operating online.

Method 2. Assign a Static IP Address To Fix HP Printer Keeps Going Offline Issue

  • Launch HP Smart on your PC.
  • Access the Printer settings tab.
  • Click on Advanced settings within the settings menu.
  • Choose network from the menu bar.
  • Expand the Wireless (802.11) menu located on the left-hand pane.
  • Select Network Address (IPv4).
  • Select the Manual IP option and provide the subnet mask, default gateway and manual IP address.
  • To retrieve these details, use the ‘ipconfig’ and ‘arp -a’ commands.
  • Now nn your pc, open the ‘Command Prompt’.
  • Press enter after typing “ipconfig” to see the default gateway and subnet mask.
  • Next, type ‘arp -a’ and press enter.
  • Choose a unique IP address that isn’t listed in the arp list, ideally falling between 192.168.10.1 and 192.168.10.255.

Adding the Printer with the Assigned IP:

  • Firstly go to Windows icon and tap on “settings” icon to open it.
  • Next, navigate to ‘printers & scanners’ option.
  • Tap on the ‘Add device’ option.
  • Next, Choose “Add manually” option.
  • Click “Next” after checking the box labeled “Add a printer using an IP address or hostname”.
  • Enter the previously assigned IP address and hit ‘next’.
  • Using a static IP, you have now successfully added the printer to the computer.
  • Try restarting the printer and seeing if the HP printer is still not responding. If the offline status error message appears, proceed to the next step.

Method 3. Disabling SNMP Status To Resolve Status is Offline on HP Printer

  • Start by using the Windows search option to access the Control Panel.
  • Go to ‘Hardware and Sound’ and choose ‘Printers and Devices’.
  • Right-click on your designated printer and opt for ‘Printer Properties’.
  • Move to the ports tab to proceed.
  • Identify and choose the appropriate port. If your printer is connected via Wi-Fi, the default setting will likely be the Standard TCP/IP Port.
  • Click on the ‘Configure Port’ button to further customize settings.
  • Make sure that ‘SNMP Status Enabled’ is not selected and then click OK to save your modifications.

If still printer not responding , run our Diagnostic Tool for printer check up

Method 4. Uninstall and Install Printer Driver

  • Open the Control panel by Windows search.
  • Click on Program and features.
  • Choose Uninstall after selecting the driver for your printer model.
  • Once it removed install printer driver again.

Following the above troubleshooting steps should resolve your HP printer showing offline error in Windows 10/11 or any other operating system. 

Use These Methods to Fix HP Printer Says offline Error on Mac

Method 1 - Re-Add the Printer on MAC

  • Select the “Spotlight ” icon from the top menu bar > Search and open “Printers and Scanners”.
  • Select your printer from the list > Click on “Remove printer” option > Select “Remove printer” option again when prompted.
  • Click the “Add printer” option and then choose your printer from the list.
  • Lastly, click on “Add” to complete the process. 

Method 2 - Resetting the Printing system

  • Select the “Spotlight” icon on the top menu bar and open “Printers and Scanners”.
  • Right click on the white box and select “Reset printing system” option.
  • Then, click on “Reset”.
  • Thereafter, restart your printer.
  • Then, add your printer again (instructions explained in above section). 

We hope that the aforementioned techniques will help you easily address printing and fix your HP printer shows offline issue on Mac