Methods To Fix 'Printer Shows offline' Status

Why Does Epson Printer Go 'Offline' ? What Are The Ways To Get It Back 'Online' ?

Method 1- Uncheck 'use printer offline' option-

Firstly go the the start menu and ‘Open Run Dialog’ box and type ‘Control panel’.
Then Click on the ‘Devices and Printers’. Now printers list will displayed.
Right-click on your Epson printer and select “See What’s Printing”.
Click on printer and remove the check mark from “Use Printer Offline”. Now the EPSON printer is set to be online.

After Finishing these steps printer problem should be resolved.

Method 2- Make Sure Epson Printer Is Set on Default to Fix Keeps Going Offline

First, open the Run Dialog Box from the windows Search
Then type “control” and press Enter.
Now point to “Devices and Printer” from next windows and click over there
From the next appearing windows of printer list select your printer and right click on it and make sure that there is a check mark on ‘Set as Default printer’ option. If not then select it.
Now you will be able to see a green check mark on your printer icon.

Method 3- Make Sure To Clear All Queued Print jobs

First, open run box from windows search and type “services.msc” and then hit enter top open the service window.
Now, point to the spooler and right click on it and select “properties” option. Then click on “stop” and hit on “OK” button.
Now, open Windows File Explorer and then type this – %windir%\System32\spool\PRINTERS in the address bar
Here, select all the files in the Printer folder and delete them.
Now, again go to the spooler Properties and Click on start option then hit Ok button.

Method 4 - Configuring a Static IP for Your Printer To Fix Epson Printer Says Offline Status

Press the Windows key and ‘I’ simultaneously to open Settings.
Navigate to “Bluetooth & devices” and select “Printers & scanners.”
Then, choose “Print server properties” option.
From the newly prompted window, tap on the “Ports” tab.
Select the printer > then click ‘Add Port.’
Choose ‘Standard TCP/IP Port.’
Click on ‘New Port,’ then proceed by clicking ‘Next’ on the following window.
Enter the necessary details such as the port name and IP address previously set on the router.
Click ‘Next.’ The wizard will handle the remaining configurations.

By configuring a static IP using these steps, you can ensure stable and consistent connectivity to avoid Offline issue for your Epson printer within your network.

Method 5- Troubleshoot Spooler Service If Epson Printer Keeps Going Offline

Go to the Run box and Type “Services.msc” & click on “OK” button
Next, service window will open. From there go to “Print Spooler” option and make sure that its status is shown as “Running”. Incase if the status is “Stopped”, right click on the “Print Spooler” option and click on “Start” option to resume the service.
Close this window and check if these steps bring back Epson printer to ‘Online’ or not.

Method 6- Disable the Power Off Timer

Open the Control Panel on your device using windows search feature.
Navigate to “Hardware and Sound”, then select “Devices and Printers”.
Locate your Epson printer and right-click on it.
Select ‘Printing Preferences.’
Move to the Maintenance tab.
Select “Printer and Option Information”.
Find the drop-down menu labeled ‘Power Off Timer’ and set it to ‘Off.’
Save your changes by clicking “OK”.

By disabling the power-off timer through these steps, you can ensure uninterrupted printing even while the printer is in sleep mode.

Method 7- Reset Apple MAC 'Print Settings' Option To Fix Printer Says Offline

Open the ‘Apple’ menu and Click on the “System Preference” option.
Go to the “Printer & Scanner ” section
On the next window, right click on your shown Epson printer and then choose “Reset Printing System” option.
Enter your Mac user name and password as asked on the next pop up box.
Then click ‘OK’ button.
Now wait for some time until the printer list is displayed again.
Thereafter add Epson printer using the ‘+’ icon.
Now your Epson printer will get back ‘Online’. You can do a test print to check if it’s printing fine.