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Guide With Solutions For 'Why HP Printer Is Not Printing Word Document'

This writeup is for the users who face error of ‘HP printer not printing Word documents’. So before we troubleshoot this error, let’s know about common reasons that do not allow the HP printer to print the Word documents.

word not printing in hp

Causes For 'Why HP Printer Is Not Printing Word Documents' Error

  • Outdated printer driver, lack of cartridge, faulty print function, and clogged printer heads do not allow the word document to print.
  • Printer scanning but not printing error causes the issue of HP printer not printing word documents.
  • Print function getting stuck in the printer queue may stops the HP printer from not printing color or Word documents

Troubleshooting Steps For "HP Printer Word File Not Printing" Issue

HP printers are capable of printing Word documents with heavy duty text, graphs charts and images. However if you are unable to print, follow the below troubleshooting steps- 

  • First, open the print preview option in Word to ensure that the document preview is accurate and no text or image is missing. 
  • Word documents can be crisply made and formatted well so that while printing, the edges are not folded or cut.
  • Word file offers options such as quick print as this option enables the printer and the system to establish a secure connection.
  • Check your spooler server by- Click Start → Control Panel → Administrative Tools → Services → Print Spooler If spooler is not working then stop the service and start again and check Word doc print test.
  • Check you printer driver as outdated version of driver may hamper your printing functions. 

This allows the word document to print in a qualitative manner and it sends the document directly to the printer. This does not make any changes to the document. 

Onsite support

The print options available in word document allow you to specify the printing specifications such as number of copies, type of page quality dimension of printing etc.

  • The print preview option allows you to review the document and make necessary changes to the document before printing.
  • Furthermore the Word document allows you to print in draft mode, best mode and normal mode.

It is great if you can do bulk printing in batches. The word document allows you to define how many pages can be printed per sheet. 

Follow These Steps to Enable HP Printer to Print Word Documents:

Installation of HP Smart app:

  • Firstly, Download and install the HP Smart app from Here
  • Now from the HP smart app, select your printers model and then select printer settings to navigate to the settings screen.
  • Now tap ‘continue’ to enable the app to search for printers in the available network.
  • Now, add your printer to the app.

Add the printer to the HP smart app:

  • Firstly check whether your device is connected with the computer over the same wireless network.
  • Next, continue to add the printer to the HP Smart app by selecting your printer from the displayed list. If your printer is not displayed, add it manually.
  • Click on setup option and tap on the printer and follow the instructions displayed on the screen to complete the setup
  • If still your printer is not shown, choose the ‘+’ sign to add printer manually.
  • Now Enable the print anywhere feature 
Printer Support

If your printer supports ‘Print Anywhere Function’ then you should be able to enable this option by following these steps-

  • Make sure that the wireless connection between your printer and Computer is proper.
  • Open the HP smart app & select print settings.
  • Next go to the Print anywhere tab & sign in to your account.
  • Now log-in with your existing account details or create a new HP account.
  • From the final visible screen select ‘enable’ option.
  • Lastly, go back to the printing screen & verify if the print anywhere feature is enabled or not.

In order to successfully install a printer through HP Smart app it is essential that you have updated your printer drivers. You will also require an active internet connection, an HP printer which is turned on and wireless password of your network. 

  • Open a web browser on your computer and type “123.hp.com” on the search bar.
  • Now from the official HP website download HP smart app. 
  • Once the app is installed, tap the icon to open it.
  • Once you open the app a welcome page will appear. Tap the terms and conditions section and then click on start. 
  • Open the HP application and locate the document available for printing.
  • Select the document available for printing and preview the same in print preview settings. Adjust the document if required and click on print. 
  • This app further assists you to select an ink cartridge. 
  • You can adjust the pages by accessing ‘quality tools’ option to adjust the print quality effectively.

HP printer offers smart printing solutions as it allows you to enable remote printing solutions. Furthermore HP printer stores printing material in its memory. Word documents with heavy duty text, graphs charts images can be printed effectively. HP printer comes in both USB and wireless connection. 

  • Before the printing the word documents user need to setup the page setup option.
  • Next, open the print preview option in Word to ensure that the document is printed properly and no text is missed out.
  • Word documents can be crisply made and formatted well so that while printing, the edges are not folded or cut at the time of printing.
  • Word file offers options such as quick print. This option enables the printer and the system to establish a secure connection.

This allows the word document to print in a qualitative manner and it sends the document directly to the printer. This does not make any changes to the document. 

Onsite support

Conclusion: 

The troubleshooting steps mentioned in this article will help you to fix problem related to ‘HP printer not printing word documents’. This will enable you to print your documents. However if you still face any error with your printer, contact us for further assistance. 

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