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HP Printer Troubleshooting Guide Having 5 Major Issues With Solution

HP Printer Troubleshooting
HP Printer Troubleshooting

HP Printers Troubleshooting Guide​

The technology of producing many same copies of the original text to enable a wide readership is referred to as “Printing”. This concept dates back to 220AD, then known as “Woodblock Printing “ in China which then developed into the movable kind in 1040 by Bi Sheng, the invention of printing press by Gutenberg in the 15th century brought the real revolution in the way printing started to be widely brought to use. From then on there have been upgradations in the technology with varying varieties according to user’s need ranging from personal, shared virtual and 3D printers.

The present article has been penned down to help our readers with the problems that are faced when the printer refuses to obey the printing commands.

Printer Support

HP Printer Troubleshooting Steps Check This Out

troubleshooting hp printer

Here we will be talking of HP printer troubleshooting guide, the most widely used printer brand endowed American company Hewlett Packard in the year 1984. Since HP provides the best of technology to its users it sometimes becomes troublesome to be operated.However, the company has come up with the support system for its users in the name of HP printer troubleshooting guide,that has been installed in computers from the year 2012. With this installed support feature, in the section below we have enumerated some basic helpful ways by which a user can himself troubleshoot his HP printer.

1. Before Any Technicalities Walk The Easiest Way :Check The Basic Connection Step-To-Step

Check whether the basic connection between your Hp printer and computer is intact. Another was to unplug the devices for a couple of minutes and then restart. Hope after this procedure your Hp printer troubleshooting guide works.

2. Get The Fault Rectified With Driver Easy Application

Free Problem Diagnostics

After checking the basic connection if your HP printer not printing black text, the next best way is to either update or reinstall your driver. You easily and efficiently perform this function using DriverEasy”. It works like a pro in searching the best device the 3 million device drivers. To download and install follow these steps:

  • After downloading and installing the Driver Easy software click on Driver Easy and select “Scan Now Button”.Wait till the software scans for any problem devices.
  • In order to download the most appropriate driver for your device, click on “Update” option next to your HP printer troubleshooting in your Driver Easy screen.

To Uninstall The Driver, read on :

  • Open the installed “Driver Easy” and from the options on the left column, click “Tools”.
  • From among the options click on “Driver Uninstall”.
  • Look for your HP device to be uninstalled and click on “Uninstall” button on the bottom right corner of the screen, you may also click on “Update All “

3. Give Accurate Commands To Your HP Printer for Best Output.

Being just a machine, a Hp printer troubleshooting would work just as you command it. Make sure you give the right command and set the printing tasks to “Default Printer”.To set your printer to “Default” status follow the ensuing steps of Hp printer troubleshooting guide:

  • In the “Run” dialogue box type “Control”
  • Once the control panel opens, select “Devices and Printers”.
  • On the next screen select and right click on the HP printer option and select “Set as default printer” and proceed.
  • Now after the above steps if you see a green tick below the HP printer troubleshooting guide icon your job is done!
troubleshooting fixed hp printer

4. Clear the Previous Printing Command Traffic

Many times the HP printer is unable to take the printing command due to the previous printing command traffic. HP Printers troubleshooting Guide says to progress with your work you need to clear the previous stuck commands and then command the printer afresh. Follow the below steps to cancel the previous traffic with the help of Hp printer troubleshooting guide.

  • From the Start button look for“Devices and HP Printers” and open it.
  • Make a right click on HP printer and thereafter select “What’s printing”
  • Click  “Open as administrator from the printer menu.
  • To cancel the previous command traffic, open the “Printer” menu and select “Cancel all documents”
  • Click “Yes” to confirm and now you can proceed with your printing task.

5. Check For Any Hardware Issues or Replace The Duplicate Parts Back With Original Ones

None of the above steps helped you? Read the aforementioned section that would surely help if the above ones didn’t.

  • Make sure your HP printer is fed with enough quantity of papers, ink, and toner to work with.
  • Look for paper jam issue and rectify it if any.
  • In many cases printer cartridges become obsolete, try replacing with a new one.
  • The difficulty arises due to replaced printer parts, go for the original parts to evade any printer problems in the future.


Be an informed user, use the already installed feature of Hp software assistant in your system and the various effective ways stated above to combat your printing issues. Hope this article comes to your best use to troubleshoot your HP printer that won’t print. Troubleshoot your HP Printer to get best print, Keep reading this space for more such helpful articles!

The present write-up talks about the HP printer troubleshooting steps to follow in case of Windows 10 and Mac computer. Without much ado let’s get onto the main discussion.

trobleshooting for window

The section talks about the basic few Hp printer troubleshooting Windows 10 troubleshooting steps to be followed for the Hp printer in the case of Windows 10.

  • Power cycle the printer: Power cycling the printer is the basic most troubleshooting step. To do the same, turn off and unplug your printer and wait for good 30 seconds before plugging it back in and turn on the printer.
  • Check cables for wired and wireless printers: For wired printers ensure that their USB cables are appropriately connected to the pc.In the case of the wireless connection ensure that printer’s wireless option is available and turned on.
  • Ensure that you have the latest printer driver in operation: An obsolete printer driver will always impede the printer’s working. Make sure you have the latest and most suitable printer driver in operation. Follow the below-mentioned steps to download the latest printer driver for your system:
  1. First of all download and install the driver’s easy software. Thereafter the user needs to click on the “Driver Easy” option and select the “Scan Now” button. Wait patiently till the software scans for any problem devices.

b.Now to download the best printer driver for your printer you need to click on the “Update” option present right next to your hp printer in the Driver easy screen to remove the error HP printer not printing.

  • Cancel the traffic of previous stuck commands: The traffic of previous unexecuted commands leads to trouble in the functioning of the hp printer. To troubleshoot the same you need to cancel the previous stuck commands by following the below-mentioned steps:
  1. Go to the “Start” icon present on the bottom left corner of the screen. Thereafter click on “Control Panel” and choose “Devices and printers”
  2. Now right-click on your hp printer from the “Printer’s” section and click on “See what’s printing”.

c.Hit click on the “Printer” menu and select “Open as administrator’s link”.

d.Once again open the “Printer” menu and select the “Cancel all documents” link.

trobleshooting for mac

This section talks about some basic troubleshooting Mac steps that can be followed to fix the issue of non-functioning HP printer.

  • Check for the internet connection. Before going into any deeper troubleshooting steps, you must check for your internet connection. Make sure you are receiving a steady connection for an uninterrupted printer functioning. Also, you need to make sure that both the ends of the USB cable are properly inserted. To make sure the fault is not with the cable, you may also try using a different cable.
  • Check whether the printer is ready: To check if the printer is ready for the function to perform the given steps:
  1. Press the power button to turn on the printer.
  2. Ensure that the printer has paper in the input tray, proper ink and toner cartridges installed and there are no errors in the Control Panel.
  3. Restart the printer and wait till it is ready to print.
  • Reset the hp printing system: Follow the given step to reset the HP printer.
  1. Select “System Preferences” from the Apple menu.

b.Now hit click on “Print and Fax”,” Print and Scan” or “Printers and Scanners”.

c.Now right-click anywhere on the Printers window and thereafter click on “Reset Printing System”.

d.Now select “Rest” from the Confirmation window.

e.Finally, click “OK” after entering the Administrator’s name and password.

  • Restart your Hp printer device: Follow the below steps to restart your device:
  1. Turn off your printer and wait for 10 seconds. Thereafter disconnect the printers’ power cord from the printer.

b.Now turn off the computer device.

c.Now turn on the printer after connecting the printer power cord to the printer.

d.Now disconnect the power cord from the wireless router and wait patiently for 10 seconds.

e.Now finally reconnect the power cord to the router.

Hope the write-up comes to the best advantage to the readers in guiding HP printer troubleshooting issues for both Windows 10 and Mac.

Keep reading this space for more such tech related write-ups!

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